ACCESSIBILITY STATEMENT

In accordance with Commission Implementing Decision (EU) 2018/1523 of 11 October 2018 establishing a model accessibility statement pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies.

The Salzburg State Theatre is committed to making its website accessible in accordance with the Web Accessibility Act (WZG) as amended, implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).

This accessibility statement applies to the website www.salzburger-landestheater.at.

COMPLIANCE STATUS

This website is partially compliant with Level AA of the Web Content Accessibility Guidelines – WCAG 2.1 and with the applicable European Standard EN 301 549 V2.1.2 (2018-08), due to the non-compliances and exemptions listed below.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Non-compliance with the accessibility regulations

  • For some images, background images, and icons, alternative text is missing, making this information inaccessible to screen reader users. This does not meet WCAG Success Criterion 1.1.1 (Text Alternatives for Non-Text Content). We are working to gradually provide alternative texts for all images.
  • Some of our videos do not have subtitles and none have full transcripts, meaning spoken content is not available to deaf users. This does not meet WCAG Success Criteria 1.2.1 and 1.2.3 (Transcripts) as well as 1.2.2 (Captions for prerecorded content).
  •  Our cookie consent and slider currently do not have an appropriate ARIA landmark (WCAG Success Criterion 1.3.1). This will be corrected shortly.
  • The structure of our HTML documents is, in some cases, incorrect (WCAG Success Criterion 1.3.1), as certain headings are missing (e.g., an H2 missing between H1 and H3) and there are invalid nestings. We are working to correct this.
  • The structure of our forms is, in some cases, incorrect (WCAG Success Criteria 1.3.5, 2.5.3, 3.3.2). We are working to correct these issues.
  • The tab order (navigating between controls using the Tab key) is, in some areas, in need of improvement (WCAG Success Criterion 2.4.3). We are reviewing possibilities and working on a fix.
  • Some links do not have a descriptive title attribute: sponsor logos, arrows in the monthly schedule, ticket purchase links, and links to open a YouTube video (WCAG Success Criterion 2.4.4 Link Purpose in Context). A fix is in progress.
  • Texts in the slider have, in the mobile navigation, insufficient contrast in some cases (WCAG Success Criterion 1.4.3 Contrast (Minimum)). A high-contrast stylesheet solution is being evaluated.
  • Two tables currently lack adequate markup (schedule calendar and contact table) – (WCAG Success Criterion 1.3.1 Info and Relationships). A fix will be implemented in the near future.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 8 August 2025.

FEEDBACK AND CONTACT INFORMATION

The content and services on this website are continuously improved, replaced, and expanded. Ensuring usability and accessibility is a key concern for us.

If you notice any barriers that prevent you from using our website – problems not described in this statement, deficiencies in meeting the accessibility requirements – please contact us by email. Please send all messages and suggestions with the subject line "Report of an accessibility barrier on the website www.salzburger-landestheater.at" to marketing@salzburger-landestheater.at. Please describe the problem in detail and provide the URL(s) of the page(s) or document(s) concerned. We will review your request and contact you as quickly as possible.

ENFORCEMENT PROCEDURE

If you do not receive a satisfactory response from the above contact option, you may submit a complaint to the Österreichische Forschungsförderungsgesellschaft mbH (FFG). The FFG accepts complaints electronically via its contact form.

Link to the complaint form of the complaints office

These complaints are reviewed by the FFG to determine whether they concern violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an entity attributable to it.

If the complaint is justified, the FFG shall issue recommendations for action to the federal government or the affected legal entities and propose measures to eliminate the existing deficiencies.

Further information on the complaints procedure

ACCESSIBILITY STATEMENT FOR THE TICKET SHOP

The Salzburg State Theatre is committed to making its ticket shop accessible in accordance with the Federal Act on the Accessible Access to Websites and Mobile Applications of the Federal Government (Web Accessibility Act – WZG), Federal Law Gazette I No. 59/2019 as amended.

This accessibility statement applies to the ticket shop shop.jetticket.net/Salzburger-Landestheater.

COMPLIANCE STATUS

This website is partially compliant with Level AA of the Web Content Accessibility Guidelines – WCAG 2.1 and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council, due to the non-compliances and exemptions listed below.

NON-ACCESSIBLE CONTENT

The content listed below is not, or not fully, accessible:

  • The seating plan booking in the ticket shop is not accessible in accordance with WCAG 2.1 AA.
  • The following pages are not yet fully optimised
  • Tab selection via the Enter key
  • Selecting the link to the schedule (via the home page)
  • Purchasing a flexible subscription (number can be selected)
  • Purchasing a voucher (number and value can be selected)
  • Purchasing an item via the ticket page (number can be selected)
  • Purchasing a 5-performance subscription package (number can be selected)
  • When images are used, it cannot always be guaranteed that descriptive alternative texts are provided.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 8 August 2025 and last reviewed on 8 August 2025.